Client Feedback

To view examples of results achieved for clients and their comments, just select the type of organisation below that is similar to yours, or simply scroll down to view all case studies.

International

- United Nations, International Trade Centre

Problem: Not enough of the target audience were finding and downloading key documents; staff time was taken-up with phone call enquiries about information that the website was meant to deliver. Some of the web pages were seen to be non-friendly to visitors and frustrating to use.

Service Provided: web site usability audit

Outcomes: Less staff time used helping visitors find information on the web site, more positive feedback and satisfaction from web site visitors, particularly key partners.

"Online Advantage have been instrumental in helping us fully utilise our web pages as a powerful communication tool."

Bruce Shepherd
Senior Business Advisory Services Officer

- Taupo 2020 Project

Problem: The target audience were simply not using the site. The navigation was confusing and much of the content was daunting to the general public.

Service Provided: web site usability audit

Outcomes: The simplified navigation and content has resulted in more of the target audience using the site. More enquiries and public involvement has followed.

"The input from the team at Online Advantage was critical. Based on their advice and usability testing, we completely rebuilt the web site.
The response from web site visitors to the new site has been outstanding."

Glen Craig
Webmaster

- New Zealand Agritech Inc

Problem: The web site was thought to be not reaching its potential, and it was felt it could more effectively attract foreign distributors for the member companies.

Services Provided: search engine optimisation and web site usability audit

Outcomes: 50,000 more visitors than for the same period last year. The volume of serious enquiries increased dramatically.

"I am totally impressed with what you and Samira have done to our web site. We used to get between 5500-6500 serious visitors on our site per month. Since you have done the search engine optimization, keyword analysis etc we are receiving 11,000 - 12,000 serious visitors each month."

John Wilson
CEO

- TPT Group Ltd

Problem: A new website was being developed and TPT staff had neither the time nor confidence to transpose their objectives and print material into website content.

Service Provided: web writing

Outcome: TPT are now referring their website to potential customers around the world.

"The professionalism and project management of Online Advantage was excellent."

Jason Smith
Director

- Rainworks

Problem: The web site was not generating as many online sales and enquiries as hoped for.

Service Provided: search engine optimisation

Outcomes: Online sales have increased by over 30%.

"Internet sales over the last couple of months have increased by more than 30%. This has proved to have been one of the best decisions I ever made".

Laurie Dee
CEO and Founder
- The Ridge Luxury Lodge

Problem: Low rankings on major search engines were limiting the number of serious visitors and subsequent bookings.

Service Provided: search engine optimization and marketing

Outcomes: First-page rankings on all the major search engines have been achieved and the key search phrases have all attained top-three rankings on Google. Visitor numbers to the site have tripled in six months.

"In just a few months Online Advantage have got us into the top three Google rankings for all our key search phrases and visitors to the site have tripled - an excellent Job thanks to Roy & the team!"

Ian Bateman
Owner